What should I do if I have technical problems and need support?
If you’re experiencing any technical issues, here’s how you can get help:
Provide key details: When contacting us, include as much information as possible: previous steps, screenshots (if applicable), error message, etc. This will help us provide a quicker solution.
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How can I contact the support team?
We’re here to make things simple for you. If you have questions, need assistance, or want to speak with someone from the team, you can reach us through our support channels: ? WHATSAPP ? TELEGRAM At Commizzion, we have a specialized affiliate team ...
What are Commizzion’s support hours?
Our team is available to help you Monday through Friday, from 8:00 a.m. to 6:00 p.m. (Colombia time). During these hours, we’ll answer your questions, guide you through processes, and help with any issues. If you message us outside this schedule, ...
Do I need to upload a document to verify my identity?
Yes, to complete your account verification we need you to upload a clear and legible photo of your ID document. This allows us to confirm your legal age, comply with regulations, and protect the security of our community. We do not share your data ...
What should I do if the website doesn't load properly?
Before messaging us, try these quick steps: Check your internet connection. Restarting the router can sometimes solve the issue Reload the page. Press Ctrl+R or Cmd+R Use incognito mode. Press Ctrl+Shift+N and open the site to avoid cookie or cache ...
What is an affiliate link and what is it for?
It’s a personalized link that includes your affiliate ID. Every time someone signs up through that link, you earn. This link allows us to track the conversions you generate and assign the corresponding commissions. It’s the key tool to monetize your ...